Contact us

    Need help? We're here to assist you. Before contacting us, please check our FAQ — most common questions are already answered.

    📘 Step 1: Check Our FAQ First

    Please read our FAQ before reaching out. Most common issues are covered there.

    View FAQ

    📨 Step 2: Send Us a Ticket

    If you still need assistance, you can fill out a support form directly on this page — please write in English and include relevant details like screenshots or TXID.

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    📧 Step 3: Contact Us by Email

    Prefer to email us directly? Reach out to:

    [email protected]

    Please include:

    • Use your registered email address
    • Describe your issue clearly
    • Include any relevant screenshots or TXID
    • Write your message in English

    ⏱ Response Time

    We usually respond within 24 hours. Thanks for your patience!